SOUTH METRO OFFICE SUPPORT TEAM
karen ricci
MANAGING BROKER
Karen Ricci is the empowering Managing Broker of Coldwell Banker Realty’s South Metro Office, located in the heart of the Denver Tech Center. With over 32 years of real estate experience and a track record of success in sales and leadership, Karen brings a unique blend of industry expertise and people-first leadership to her role. Her true strength lies in her ability to connect — with agents, clients, and colleagues alike — creating an environment where everyone feels seen, supported, and inspired.
Karen’s leadership is defined by her high energy, forward-thinking mindset, and unwavering commitment to excellence. She has cultivated a culture of greatness within the South Metro office, where collaboration, innovation, and professional growth are at the forefront. Her agents thrive under her guidance and are extremely drawn to her authenticity, strategic insight, and contagious enthusiasm.
A visionary at heart, Karen is passionate about empowering agents to reach their full potential and elevating the standard of real estate service in the community. Her influence is felt far beyond the office walls — she’s a respected leader, a trusted mentor, and a driving force in the industry.
Tina hallberg
SUCCESS COACH
Tina Hallberg is the dynamic and dedicated Success Coach at the Coldwell Banker South Metro Office, where they provide unwavering support to agents and their businesses. With extensive backgrounds in customer service and a unique blend of creative and business development expertise, Tina and Connie bring a wealth of knowledge and enthusiasm to their roles.
Commitment to Agent Success
At Coldwell Banker, Tina leverages her diverse expertise to support agents through personalized coaching and strategic guidance. She is instrumental in helping agents build their skills, grow their businesses, and achieve their professional goals. Tina organizes and lead workshops, training sessions, and one-on-one coaching meetings, ensuring that every agent has the resources and support they need to succeed.
Embracing Innovation and Collaboration
Tina is committed to leveraging Coldwell Banker's advanced systems, tools, and programs to empower agents in a collaborative and supportive culture within the South Metro Office, making her a indispensable part of the Coldwell Banker team through innovative strategies and dedication to continuous learning ensure that agents stay at the forefront of industry trends and best practices.
With Tina Hallberg as their Success Coach, agents at the Coldwell Banker South Metro Office can confidently navigate the real estate market, backed by their expertise, dedication, and passion for their success.
presley turner
SUCCESS COACH
Presley Turner is a committed real estate success coach with a strong dedication to empowering professionals at every stage of their real estate journey. As a recent graduate and proud Colorado transplant, Presley brings fresh insight and energy to the industry, backed by a legacy of four generations of women in real estate.
With a deep passion for lifelong learning and a genuine desire to help others succeed, Presley specializes in coaching that blends practical expertise with a people-first approach. She believes real estate is about more than just transactions—it's about building relationships, fostering growth, and making a lasting impact on the people and communities you serve.
Presley’s coaching style is collaborative, insightful, and grounded in real-world experience. She is driven by the opportunity to share knowledge, foster confidence, and help others build meaningful, sustainable careers in real estate.
COLORADO CLIENT EXPERIENCE SERVICES TEAM
Client Experience Specialist Team at Coldwell Banker Colorado
Client Experience Specialists power Coldwell Banker Colorado’s Transaction Concierge offering, a specialized support model that provides comprehensive transaction assistance and peace of mind. Acting as the hub of your deal, our team of seasoned professionals manages the non-licensed aspects of the contract-to-close process to ensure a smooth transaction journey for you and your clients. Best of all, this service is available to Coldwell Banker Realty affiliated agents at no additional cost!
What We Do
- Coordination and Communication: We handle communication and coordination with consumers, title companies, lenders, and brokerage services, ensuring everything runs smoothly.
- Document Management: We collect, review, and file all necessary documents, track tasks and deadlines, and notify you of any outstanding required documents.
- Compliance and Deadlines: We calculate and track all deadlines, contingencies, notices, and addendums, follow up on earnest money deposits, confirm mortgage commitments and clear-to-close status, and ensure receipt of HOA or condo documents.
- Inspections and Closings: We confirm inspection schedules, coordinate title orders and clear-to-close statuses, review commission statements, and ensure closing checklists are completed.
Your Peace of Mind
While we are meticulously crossing “t’s” and dotting “i’s,” so you can focus more on what you do best - like winning listings, selling homes and building customer relationships – and less on coordinating amongst third parties and chasing paperwork. With the Client Experience Specialist team at your side, you can enjoy a seamless and efficient buying and selling process for you and your clients.
THE COMPANY LEVEL SUPPORT TEAM
TAMMY MILLER
REGIONAL VICE PRESIDENT
Tammy Miller knows that real estate is all about people. With an impressive track record in leadership, management, and coaching, she has dedicated her career to guiding real estate professionals who are passionate about their work and their clients. As the Regional Vice President, Tammy oversees 11 offices and 1,200 agents from Fort Collins to Colorado Springs.
With 28 years of experience in real estate, Tammy has consistently demonstrated her passion for inspiring and coaching brokers to build successful careers. She holds a degree in Business Administration from Western State Colorado University and has been active in the real estate industry since 1997.
Tammy believes that strong relationships are the heart of effective leadership, both at work and at home. A proud Denver native, she married her high school sweetheart, and together with their five adult children and four grandkids, life is always a whirlwind of excitement! In her free time, Tammy loves nothing more than hitting the beach, traveling to new places, and enjoying quality moments with her family and their spoiled rescue dog, Haley.
For Tammy, culture is everything, and celebrating Coldwell Banker agents creates our “Culture of Awesomeness”. Tammy is incredibly proud of her leadership team and their unwavering commitment to helping agents build successful real estate careers. As Tammy puts it, "Leadership is about inspiring others to achieve their best and creating an environment where everyone can thrive." As the Regional Vice-President, she coaches managing brokers to lead Coldwell Banker's Colorado offices, fostering a network of professional support and leadership.
Coldwell Banker provides brokers with the tools, marketing support, coaching, and education needed to grow their businesses independently while being part of a supportive community. For Tammy, business development, coaching, and mentoring aren't just buzzwords; she has a solid plan to help agents reach their dreams. She finds joy in watching agents grow and succeed, knowing that with the right guidance and support, they can achieve anything they set their minds to. Tammy's dedication to helping others realize their potential is truly inspiring.
TODD MOIR
COLORADO MARKETING MANAGER
His ability to provide unparalleled support in marketing and client engagement is central to his role. He oversees a comprehensive suite of tools and resources, available through The Marketing Catalog, which he and his team of marketers deliver to agents.
Beyond tools and systems, Todd is instrumental in organizing and producing world-class events that benefit agents and foster their professional growth. His dedication to continuous improvement and innovation keeps him at the cutting edge of industry trends.
Todd’s commitment also extends to community involvement, reflecting Coldwell Banker’s values and positively impacting the Colorado community. His leadership and passion for real estate marketing inspire agents to achieve their best, embodying the company's core principles of integrity, trust, winning behaviors, professionalism, and excellence.
With Todd and his team leading marketing support, Coldwell Banker continues to provide exceptional service and innovative solutions, ensuring their agents thrive in the real estate industry.
JENNY MITTS
COLORADO SUCCESS COACH SUPERVISOR
Jenny's journey began with the creation of the Success Coach position in 2020, and she has been pivotal in its development and expansion. A proud Colorado native and University of Colorado at Boulder alumna (Go Buffs!), Jenny moved to Denver in 2024 and has been passionately building the Success Coach team ever since.
The Success Coach role at Coldwell Banker is unique, offering personalized one-on-one coaching and support to real estate agents. Our team focuses on enhancing agents' business development skills, marketing strategies, and overall productivity, leading to increased sales and career success.
Coldwell Banker Success Coaches provide guidance in various areas, including:
- Utilizing CB tools
- Developing business strategies
- Implementing lead generation techniques
- Conducting market analysis
- Managing client relationships
- Building personal brands
We are committed to ongoing mentorship and accountability, ensuring that each agent achieves their goals and thrives in their real estate careers. Our services are designed to empower agents and help them succeed in the competitive real estate market.
