SOUTH METRO OFFICE SUPPORT TEAM
karen ricci
MANAGING BROKER
Karen Ricci is the dynamic Managing Broker at the Coldwell Banker Realty South Metro at DTC Office. With over 25 years in real estate and a distinguished career as a business owner, professional coach, and community leader, Karen is celebrated for her exceptional leadership, entrepreneurial spirit, and coaching prowess. Her visionary approach and dedication to fostering a culture of excellence have made her a pivotal figure in the industry.
Karen's leadership style is characterized by her ability to inspire and empower her team. She is committed to nurturing the professional growth of the real estate agents in the South Metro at DTC Office by providing them with the tools, guidance, and support they need to excel. Her entrepreneurial mindset drives innovation and strategic thinking, ensuring that the South Metro at DTC Office remains at the forefront of the real estate market.
Why Coldwell Banker South Metro at DTC Office?
Inspiring Leadership:
Under Karen Ricci's leadership, agents are motivated to achieve their highest potential. Her ability to lead by example and her unwavering commitment to excellence create an environment where success is the norm.
Entrepreneurial Environment:
Karen fosters an entrepreneurial culture that encourages agents to think creatively and strategically. This approach not only enhances their business acumen but also empowers them to take ownership of their careers and achieve remarkable results.
Comprehensive Coaching and Mentorship:
Karen's coaching skills are second to none. She offers personalized mentorship and professional development opportunities that are tailored to the unique needs of each agent. Her hands-on approach ensures that agents receive the support they need to thrive in a competitive market.
Innovative Tools and Resources:
The South Metro at DTC Office is equipped with cutting-edge technology and marketing tools that streamline the real estate process and enhance client service. Karen's forward-thinking approach ensures that agents have access to the best resources available.
Collaborative and Supportive Culture:
The South Metro at DTC Office is known for its collaborative and supportive work environment. Karen's leadership fosters a sense of community and teamwork, making it an ideal place for agents to grow both personally and professionally.
Affiliating with the Coldwell Banker South Metro at DTC Office means becoming part of a team that is led by one of the most respected figures in the industry. With Karen Ricci at the helm, agents are assured of a rewarding and successful career in real estate, driven by innovation, excellence, and a commitment to professional growth.
This office is renowned as a Billion Dollar Office year after year, consistently achieving remarkable success. It proudly holds the title of the #1 Coldwell Banker office in Colorado and ranks as the #15 Coldwell Banker office in North America.
Tina hallberg and CONNIE CHACON
SUCCESS COACH TEAM
Tina Hallberg and Connie Chacon are the dynamic and dedicated Success Coach Team at the Coldwell Banker South Metro at DTC Office, where they provide unwavering support to agents and their businesses. With extensive backgrounds in customer service and a unique blend of creative and business development expertise, Tina and Connie bring a wealth of knowledge and enthusiasm to their roles.
Commitment to Agent Success
At Coldwell Banker, Tina and Connie leverage their diverse expertise to support agents through personalized coaching and strategic guidance. They are instrumental in helping agents build their skills, grow their businesses, and achieve their professional goals. Tina and Connie organize and lead workshops, training sessions, and one-on-one coaching meetings, ensuring that every agent has the resources and support they need to succeed.
Embracing Innovation and Collaboration
Tina and Connie are committed to leveraging Coldwell Banker's advanced systems, tools, and programs to empower agents. They foster a collaborative and supportive culture within the South Metro at DTC Office, making them indispensable parts of the Coldwell Banker team. Their innovative strategies and dedication to continuous learning ensure that agents stay at the forefront of industry trends and best practices.
With Tina Hallberg and Connie Chacon as their Success Coach Team, agents at the Coldwell Banker South Metro at DTC Office can confidently navigate the real estate market, backed by their expertise, dedication, and passion for their success.
TRISA, KATIE, CHRISTINE & TAMMY
DEAL OPERATIONS SPECIALIST TEAM
The Deal Operations Specialist Team at Coldwell Banker is dedicated to providing exceptional support to agents. With a wealth of knowledge and expertise, the team ensures smooth operations and assists agents with any commission-related questions. They prepare Commission Disbursement Authorizations (CDAs) and ensure agents get paid promptly at the table. Acting as a liaison between agents and title companies, the team facilitates clear and efficient communication, helping to streamline the transaction process.
Key Responsibilities and Expertise
The team plays a crucial role in ensuring smooth operations and providing exceptional support to agents. They assist with any commission-related questions, prepare Commission Disbursement Authorizations (CDAs), and ensure agents get paid promptly at the table. Acting as a liaison between agents and title companies, the team facilitates clear and efficient communication, helping to streamline the transaction process.
Comprehensive Support
The DOS team also manages agents' accounts receivable, offering invaluable assistance with financial inquiries and ensuring accuracy in transactions. Their commitment to providing top-notch customer service means that agents can rely on them for support with any questions they may have, from account details to navigating complex processes.
Dedication to Agent Success
As a dedicated team to the success of Coldwell Banker agents, their proactive approach and ability to address and resolve issues effectively make them an indispensable asset to the team. With their extensive experience and steadfast dedication, Coldwell Banker agents can trust that they have a knowledgeable and reliable partner in their corner, ready to support them in achieving their business goals
THE COMPANY LEVEL SUPPORT TEAM
TODD MOIR
COLORADO MARKETING MANAGER
His ability to provide unparalleled support in marketing and client engagement is central to his role. He oversees a comprehensive suite of tools and resources, available through The Marketing Catalog, which he and his team of marketers deliver to agents.
Beyond tools and systems, Todd is instrumental in organizing and producing world-class events that benefit agents and foster their professional growth. His dedication to continuous improvement and innovation keeps him at the cutting edge of industry trends.
Todd’s commitment also extends to community involvement, reflecting Coldwell Banker’s values and positively impacting the Colorado community. His leadership and passion for real estate marketing inspire agents to achieve their best, embodying the company's core principles of integrity, trust, winning behaviors, professionalism, and excellence.
With Todd and his team leading marketing support, Coldwell Banker continues to provide exceptional service and innovative solutions, ensuring their agents thrive in the real estate industry.
JENNY MITTS
COLORADO SUCCESS COACH / RSS SUPERVISOR
Jenny's journey began with the creation of the Success Coach position in 2020, and she has been pivotal in its development and expansion. A proud Colorado native and University of Colorado at Boulder alumna (Go Buffs!), Jenny moved to Denver in 2024 and has been passionately building the Success Coach team ever since.
The Success Coach role at Coldwell Banker is unique, offering personalized one-on-one coaching and support to real estate agents. Our team focuses on enhancing agents' business development skills, marketing strategies, and overall productivity, leading to increased sales and career success.
Coldwell Banker Success Coaches provide guidance in various areas, including:
- Utilizing CB tools
- Developing business strategies
- Implementing lead generation techniques
- Conducting market analysis
- Managing client relationships
- Building personal brands
We are committed to ongoing mentorship and accountability, ensuring that each agent achieves their goals and thrives in their real estate careers. Our services are designed to empower agents and help them succeed in the competitive real estate market.
TJ, LORI AND ALI
COLORADO CLIENT EXPERIENCE SERVICES TEAM
The Client Experience Services team at Coldwell Banker Colorado is dedicated to providing agents with unparalleled peace of mind and work/life balance. Acting as the hub of your deal, our team coordinates with all necessary parties to ensure a smooth and thorough process for you and your clients. Best of all, this service is available to agents at no additional cost!
What We Do
-
- Coordination and Communication: We handle communication and coordination with consumers, title companies, lenders, and brokerage services, ensuring everything runs smoothly.
- Document Management: We collect, review, and file all necessary documents, track tasks and deadlines, and notify you of any outstanding required documents.
- Compliance and Deadlines: We calculate and track all deadlines, contingencies, notices, and addendums, follow up on earnest money deposits, confirm mortgage commitments and clear-to-close status, and ensure receipt of HOA or condo documents.
- Inspections and Closings: We confirm inspection schedules, coordinate title orders and clear-to-close statuses, review commission statements, and ensure closing checklists are completed.
Your Peace of Mind
While we are meticulously crossing “t’s” and dotting “i’s,” you can focus on closing more deals or even take that well-deserved vacation. Our specialists manage the non-licensed aspects of the contract-to-close process, always keeping you at the center of the transaction. This integrated approach allows you to concentrate on what you do best: winning listings, selling homes, and building customer relationships—without the hassle of coordinating third parties and chasing paperwork.
With the Client Experience Services team at your side, you can enjoy a seamless and efficient buying and selling process, ensuring satisfaction for both you and your clients.
WHAT MAKES THE OFFICE CULTURE
UNIQUE AND SPECIAL
The Dynamic and Thriving Culture and Atmosphere at South Metro at DTC Office
Welcome to the Coldwell Banker South Metro at DTC Office in Englewood, Colorado! This office is renowned for its vibrant and supportive environment, where integrity, collaboration, and continuous growth are the pillars of our culture. It's no wonder why so many real estate professionals are drawn to this dynamic and ever-expanding team!
Key Elements of the Office Culture
Collaboration and Support: At the South Metro at DTC Office, agents flourish in an atmosphere of camaraderie and teamwork. Our environment encourages everyone to support one another, share innovative ideas, and work together towards common goals. This cooperative spirit keeps our agents motivated and productive, making each day both exciting and rewarding.
Commitment to Excellence: We pride ourselves on delivering Truly Remarkable Service. Our agents are dedicated to providing exceptional service to clients, ensuring that every real estate transaction is handled with the utmost professionalism and integrity. Excellence is our standard, and we strive to exceed it every day.
Professional Development: The South Metro at DTC Office offers a wealth of opportunities for professional growth and development. Agents have access to advanced training programs, continuing education courses, and resources that keep them ahead of industry trends and best practices. We're committed to helping our agents reach their full potential.
Community Engagement: Our office is deeply involved in local community initiatives and events. Agents and staff actively participate in community service projects, reflecting our commitment to giving back and making a positive impact on the community. Being part of the South Metro at DTC Office means being part of something bigger.
More Reasons Agents Excel at the South Metro at DTC Office
Innovative Technology: At the South Metro at DTC Office, agents have access to cutting-edge technology and tools that streamline their workflow and enhance their productivity. From advanced CRM systems to virtual tour software, we provide the resources needed to stay ahead in the competitive real estate market.
Mentorship Programs: New agents benefit from our robust mentorship programs, where experienced agents share their knowledge and expertise. This guidance helps new agents quickly gain confidence and develop the skills necessary to succeed in the industry.
Positive Work Environment: The South Metro at DTC Office is known for its positive and uplifting atmosphere. We celebrate each other's successes and provide encouragement during challenges. This supportive environment fosters a sense of belonging and motivates agents to perform at their best.
Marketing Support: Our office offers comprehensive marketing support, including professional photography, property marketing, social media strategies, and personalized marketing materials. This ensures that our agents can effectively promote their listings and attract potential buyers.
Networking Opportunities: Being part of the South Metro at DTC Office means having access to a vast network of industry professionals. We regularly host networking events, workshops, and seminars that allow agents to build valuable connections and stay informed about the latest market trends.
Health and Wellness Initiatives: We believe in the importance of overall well-being. The South Metro at DTC Office promotes health and wellness through various initiatives, such as fitness challenges, wellness workshops, and access to resources that support a healthy lifestyle.
Overall, the Coldwell Banker South Metro at DTC Office provides a nurturing and dynamic environment where agents can excel and achieve their career goals. This culture of support, growth, and community involvement makes it an exceptional place for real estate professionals to thrive and succeed.
Join us and be part of a dynamic team where your career can truly soar.
